Corporate Philosophy & Code of Conduct

Corporate Philosophy

We have gained clients' trust by emphasizing the importance of "People/Dreams/Technology" as well as "Services" that embody our corporate philosophy. Today's social and economic environment is increasingly severe. We are aware that the basic principles of "Corporate Social Responsibility" are to promote compliance-based management while strengthening our ethics more than ever before.

We have established our corporate code of conduct as the criteria for decision-making in our daily activities. We believe that Chodai can build trust with clients and society and realize sustainable growth and development as a company striving for social development if all board members and employees continue to make consistent efforts in accordance with this code of conduct.

Create a company with world-class technologies and intelligence inspiring employees' creativity, promoting mutual trust in the workplace, and striving for a beautiful and comfortable global environment.

Code of Conduct

Based on our corporate philosophy, we respect human rights, comply with applicable laws and regulations, keep to international rules and their basic concept both at home and abroad, and fulfill our social responsibility with high ethics as we aim to create a sustainable society.

We act based on the belief that "People" and "Technology" are our most valuable assets.

• Chodai offers useful technologies for creating a safe and secure society.
• Chodai respects diversity in the workplace and employees' personality traits, secures a safe and comfortable work environment and brings about prosperity.
• Chodai contributes aggressively to social activities.
• Chodai has a strong sense of professional ethics as a technical expert.

We act based on the belief that "Quality" is the best outcome of our business.

• Chodai provides high quality services.

We act based on the belief that "Environment" is our ultimate goal.

• Chodai proactively addresses environmental issues.

We act based on the belief that "Trust" is the most valuable thing.

• Chodai supports fair, transparent, and free competition while maintaining a healthy relationship with political and administrative bodies.
• Chodai protects personal and client information in an appropriate manner.
• Chodai provides corporate information in an appropriate manner as needed.
• Chodai rejects and acts firmly against any relationship with Anti-Social Forces.

Through these actions, we promote the globalization of our business activities, comply with the laws of each country/region, and respect various international norms including human rights. In addition, we operate our business in consideration of the cultures and customs and stakeholders' interests, and contribute to the development of economic society in the countries and regions related to our business. If an incident violates this corporate code of conduct, our top management will take the initiative to identify and solve problems and prevent recurrence. We are committed to promptly disclosing accurate information to society, ensuring our accountability thereto. Our rights and responsibilities include taking strict measures against all parties who interfere with the appropriate accountability. We make sure that top management acts as a role model, taking leadership to increase awareness of the importance of this corporate code of conduct in the entire company as well as in the group companies and with our business partners, acknowledging that all play a role in embodying the basic spirit at the core of this corporate code of conduct. Also, we are always ready to receive feedback from inside and outside the company and respond with an internal system that generates positive effects.

Ethics Policy

We are committed to ethical corporate activities at a high level. We comply with international rules, laws, and regulations and we respect basic human rights. We follow social norms to achieve clients' goals in the most reasonable manner while researching and developing state-of-the-art technologies, striving to improve our technical skills, and contributing to the development of a strong and stable society.

• As a professional consultant, Chodai always exercises self-control in any environment, strives to enhance its dignity, and respects its own and other consultants' honor.
• Chodai works hard to acquire a wide range of knowledge and improve its technologies to fulfill its obligations as a good business partner and technical solution provider with confidence in its own technologies.
• Chodai acts on a neutral and independent position and does not receive any benefits other than direct client compensation.
• Chodai protects clients' interests and trust by conducting its duties using its own technologies, and does not leak any confidential information obtained in the course of business.
• Chodai strives to maintain fair and free competition.
• Chodai is committed to creating a safe, secure, and sustainable society.
• Chodai treasures all resources and participates in conservation efforts through the recovery of nature in recognition of a global environment.
• Chodai creates a comfortable work environment for employees.
• Chodai does not tolerate unfair business practices including unfair trade and false profit.
• Chodai manages its assets appropriately, including confidential information.
• Chodai manages personal and client information appropriately.
• Chodai will not unreasonably damage subcontractors' interests.
• Chodai maintains an appropriate relationship with clients, public officials, and others.
• Chodai fairly discloses corporate information and strives to ensure transparency.
• Chodai rejects any relationship with Anti-Social Forces.
• Chodai respects intellectual property rights and manages them appropriately.

Sales Activity Policy

Client Axis

The basic stance of our sales activities is to meet social needs and respond to clients' requests in good faith to increase their satisfaction and gain their trust.

Product Axis

Our products represent our comprehensive technology and knowledge skills that we have accumulated on our neutral, independent, and fair business platform.

Activity Axis

All employees work together in our sales activities to provide solutions for clients' issues as a good partner to clients and the people of Japan.

Society Axis

Each employee has high morals and follows social norms to conduct sales activities based on the basic rules of fair and free competition.

Quality Policy

The company's management philosophy is "the creation of a company renowned worldwide for its technological and intellectual endeavor, which encourages creativity and fosters trust between its employees, and which contributes to the development of a beautiful and comfortable global environment."

Based on this philosophy, it is our aim to become an autonomous consultancy group that can provide "new value" to society and humanity.

The company's quality assurance policy is based on the establishment of a quality assurance system featuring four key pillars: error prevention, client satisfaction, adherence to deadlines, and technical improvement. By faithfully following the tenets of this policy, we are able to provide goods and services in which our clients can have total trust, and in which we can have pride and confidence. In order to ensure that this policy is adhered to, quality reviews, verifications and appropriateness checks are carried out at every step of every business process. This identifies and removes any noncompliant elements, and ensures that all of our clients' needs are met. In terms of our organizational management policies, we will adhere faithfully to the philosophy of management by objectives.

Based on these quality control principles, we have established a "quality and environment management system" that confirms to the criteria laid out in the international standard ISO 9001: 2015 (JISQ 9001: 2015). We hereby pledge that company employees will not only conduct business in faithful adherence to this system, but will also strive to ameliorate it by carrying out continuous and ongoing improvements.

Environmental Policy

The company's management philosophy is "the creation of a company renowned worldwide for its technological and intellectual endeavor, which encourages creativity and fosters trust between its employees, and which contributes to the development of a beautiful and comfortable global environment."

The company's environmental policies are based on this corporate philosophy, and involve striving to meet the following goals through our construction consultancy services and other business activities.

• Energy conservation, resource saving and resource recycling
• The creation and protection of a healthy workplace, regional, and global environments
• Adherence to applicable environmental laws and other environmental regulations with which the company is required to comply
• The implementation of thorough education and training programs and awareness activities

Through the establishment of rational environmental management systems which will sustainably carry out all of the above activities and the implementation of environmental protection measures to improve local environments and prevent pollution, we will conduct our business activities in the proud and confident knowledge that we are making a positive contribution to society.

Based on these environmental principles, we have established a "quality and environment management system" that confirms to the criteria laid out in the international standard ISO 14001: 2015 (JISQ 14001: 2015). We hereby pledge that company employees will not only conduct business in faithful adherence to this system, but will also strive to ameliorate it by carrying out continuous and ongoing improvements.

Personal Information Protection Policy

We are fully aware of the importance of personal information, and we hereby declare that we comply with the following personal information protection policies in order to build trust with all stakeholders.

• Chodai sets internal rules on the appropriate collection, use and provision of personal information, and abides by them.
• Chodai collects personal information after receiving consent from the applicable individual and uses it for limited purposes.
• Chodai manages personal information appropriately and prevents outside information leaks through the appointment of a personal information protection manager.
• Chodai complies with laws, regulations, and other rules related to personal information.
• Chodai reviews and improves the above items as applicable when handling information.
• Chodai follows the "Specific Personal Information Protection Policy" for the personal ID (My Number) and Basic Policy on the Appropriate Handling of Specific Personal Information, Chodai separately stipulated.

Specific Personal Information Protection Policy

CHODAI Co., LTD. (hereinafter referred to as "the Company") has established this policy on a company-wide basis to implement the appropriate handling of specific personal information and numbers ("Specific Personal Information") based on the "Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures" (My Number Act).

1. Name of Business Operator

CHODAI Co., LTD.

2. Compliance with Applicable Laws/Regulations and Guidelines

The Company handles specific personal information in an appropriate manner that complies with the My Number Act, the "Act on the Protection of Personal Information," other laws/regulations, the "Guidelines for the Appropriate Handling of Specific Personal Information (for Businesses)," and other guidelines. The Company collects personal information only after obtaining consent from the individual and uses it for limited purposes.

3. Safe Management Measures

The Company takes appropriate measures required for the safe management of specific personal information such as preventive measures against information leak, loss, and damage. The Company also appropriately supervises employees, contractors, and subcontractors who handle specific personal information if necessary. The specific rules on safe management measures for individual personal information are separately stipulated in the "Rules on the Handling of Specific Personal Information."

4. Contact for Specific Personal Information

The Company's Administrative Group appropriately responds to all inquiries on the handling of specific personal information in the Company.

Information Security Policy

We appropriately and honestly respond to various risks to our information assets that we utilize for a broad range of business activities caused by disaster, accidents, or deliberately, and we continue to carry out the following activities to ensure and secure the security and reliability of our information assets in consideration of our basic policy to ensure society's, clients', and investors' trust.

• Chodai acknowledges the importance of information security in its business activities. It deploys the necessary information security management systems and makes continuous improvements.
• Chodai complies with all laws and regulations concerning information security and the agreed-upon requirements.
• Chodai will not use internal or external personal information handled by the company for any other purposes than data collection.
• Chodai continually maintains and develops its information asset management system in its business activities.
• Chodai ensures data redundancy to secure the safety of its information assets in preparation for disaster and unforeseeable accidents.
• Chodai increases employee awareness of information security by providing continuous training on the dramatically changing information environment.

Asset Management Policy

We have established the following asset management policies based on our corporate philosophy, "Create a company with world-class technologies and intelligence inspiring employees' creativity, promoting mutual trust in the workplace, and striving for a beautiful and comfortable global environment."

• Chodai complies with all asset management laws, regulations, and standards.
• Chodai develops an asset management system in order to realize its corporate philosophy and sets respective goals of action.
• Chodai develops and offers high-level consulting services for asset management to completely satisfy client needs.
• Chodai continually works to improve the effectiveness of its asset management system against possible risks to satisfy client needs.